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BMW is perhaps
the most admired carmaker in the world--renowned for a level of luxury
and performance that inspires near-fanatical loyalty in its customers.
While other carmakers struggle with falling sales even with hefty
rebates, BMW can’t seem to make cars fast enough. Combining
world-class engineering, intelligent management, and a unique
corporate culture, BMW produces consistently superior cars that are
the most benchmarked vehicles in the industry.
In
Driven, David Kiley presents an inside look at the fabled
automaker, revealing the business philosophy and practices that make
BMW more than just another carmaker, and the unsurpassed quality that
makes a "Bimmer" more than just a car. With uncommon access to BMW
executives and records, Kiley explains how the company emerged from
the wreckage of World War II to become the most respected car producer
and one of the most profitable automakers in the world.
Kiley examines
the business practices that put BMW on top, and the marketing efforts
that keep it there. BMW’s brand strength and knack for developing the
most sought-after cars in the world inspire jealousy and admiration
among marketers everywhere. Its well-crafted brand message--The
Ultimate Driving Machine--is widely admired for its clarity and
consistency, just as BMW’s cars are admired for their authenticity and
performance.
More than just a
company, BMW is an iconic symbol of the successful rebirth of German
industry. For the first time in the U.S. media, Kiley introduces
readers to the family behind BMW’s success--the mysterious and
secretive Quandts. Behind the walls of the family compound in Bad
Homburg lives Johanna Quandt, one of Europe’s wealthiest and most
reclusive women, and her equally wealthy adult children, Stefan and
Susanne, who successfully engineered a management coup in 1999. Driven
not only tells the story of BMW, but also the story of one of the most
powerful families in Europe.
Excepting the
occasional speed bump, BMW has seen more than four decades of steady
growth and success. Kiley explores the company’s ups and downs from
top to bottom, including the disastrous acquisition and eventual
divestiture of the British Rover Group and the controversial hiring of
head designer Chris Bangle. For business leaders who want to emulate
the company’s excellence, Driven digs deep to reveal the practices
that make BMW the king of the road.
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Description
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Driven
is an exclusive
look at one of the world's most successful and controversial
companies, and the mysterious family behind it.
BMW is arguably
the most admired carmaker in the world. It's financial performance is
the envy of its competitors, and BMW products inspire near-fanatical
loyalty. While many carmakers struggle with falling sales, profits and
market share, demand for BMWs continues to grow, frequently outpacing
production. Now, David Kiley-Detroit Bureau Chief at USA Today and
author of Getting the Bugs Out, which covered Volkswagen's demise and
rebirth, goes inside the fabled German automaker to see how it does
what it does so well. With unprecedented access to BMW executives,
Kiley goes behind the walls of BMW's famed "Four Cylinders"
headquarters in Munich at a time when the company is in its most
aggressive, and some say riskiest, expansion in its history and when
some of the company's new products, like the
7 Series sedan and
Z4
roadster, are for the first time drawing as many barbs from critics as
bouquets. Kiley covers intimate details of the boardroom drama
surrounding the company's nearly disastrous acquisition and subsequent
sale of the British Rover Group and its expansion into selling
MINI
and Rolls Royce cars.
Besides being a world-class carmaker, BMW is
also considered one of the smartest consumer marketing companies and Kiley explores the extraordinary value and management of the BMW brand
mystique. He also takes a revealing look at the mysterious and
ultra-private Quandt family of Bad Homburg Germany, which owns a
controlling stake in BMW: Johanna and Susanne Quandt, two of the
wealthiest women in Europe and Stefan Quandt, one of the wealthiest
bachelors on the continent.
David Kiley (Ann
Arbor, MI) is the Detroit Bureau Chief at USA Today who has covered
the auto industry for 17 years. He has been featured on Nightline,
CNBC, CNN, MSNBC, NPR and the Today show. He is also the author of
Getting the Bugs Out: The Rise, Fall, and Comeback of Volkswagen in
America.
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"David Kiley does an excellent and timely job of exploring what
has been right about BMW and asking the right questions about
whether it will continue to lead the industry in brand and
product focus and excellence. A fascinating read."
-Bob Lutz |
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